How can we help you?
If I receive a replacement Ploom X Advanced device, will my warranty reset?
Yes.
If you get a replacement Ploom X Advanced, your Ploom X Advanced warranty period will reset to 24 months from when you receive it. You'll need to register your new Ploom X Advanced device to activate your warranty.
Was this helpful?
Thank you for your answer
Sorry about that
We would love to have your opinion, as we always try to improve the content you get from Ploom.
Contact us
Our sticks, intended for use in combination with Ploom devices, contain tobacco and nicotine. These products are not risk-free and are addictive. They are intended for existing adult smokers or vapers only. To enter this website, please confirm you are a smoker or vaper aged 18 or over, living in Switzerland. Please note, we will need to confirm your age during the checkout process.
Age Verification
Are you 18 or over and a smoker or vaper living in Switzerland?