How can we help you?
How do I register my Ploom X Advanced?
Here's how to register Ploom X Advanced.
1. Have a look in the box your Ploom X Advanced came in, and take out the leaflet with a QR code on it
2. Scan the QR code with your phone
3. You'll be taken to a page where you can create an account
4. Fill in your personal details
If you're having trouble registering, get in touch and our Ploom Care team will be able to help.
To find out more about how to register, watch our video.
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Our sticks, intended for use in combination with Ploom devices, contain tobacco and nicotine. These products are not risk-free and are addictive. They are intended for existing adult smokers or vapers only. To enter this website, please confirm you are a smoker or vaper aged 18 or over, living in Switzerland. Please note, we will need to confirm your age during the checkout process.
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Are you 18 or over and a smoker or vaper living in Switzerland?