How can we help you?
How can I upgrade my status level?
Earn points by making online purchases of devices, accessories, and cartons of sticks. Your points not only count toward spending but also help you upgrade your status to Silver, Gold, or Black. Once you reach the required number of points, your status will be automatically upgraded. Visit the Ploom Club page for more details.
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Our sticks, intended for use in combination with Ploom devices, contain tobacco and nicotine. These products are not risk-free and are addictive. They are intended for existing adult smokers or vapers only. To enter this website, please confirm you are a smoker or vaper aged 18 or over, living in Switzerland. Please note, we will need to confirm your age during the checkout process.
Age Verification
Are you 18 or over and a smoker or vaper living in Switzerland?