How can we help you?
How can I use my points?
With every order, you have two choices: either redeem previously collected points for a discount or collect new points. Please note, that you cannot earn and redeem points in the same order. You can use your points to get discounts on sticks, accessories, and additional devices. In the future, you'll also be able to use your points for exclusive activities and experiences.
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Our sticks, intended for use in combination with Ploom devices, contain tobacco and nicotine. These products are not risk-free and are addictive. They are intended for existing adult smokers or vapers only. To enter this website, please confirm you are a smoker or vaper aged 18 or over, living in Switzerland. Please note, we will need to confirm your age during the checkout process.
Age Verification
Are you 18 or over and a smoker or vaper living in Switzerland?